Belush Connect

Introduction

This Privacy Policy explains how Lush Haircare South Africa Pty Ltd collects, uses, stores, shares, and protects personal information when users access or use the belush-connect mobile application.

About the Application

• Order capturing and processing
• Customer order confirmation
• Operational customer relationship management

Information We Collect

• Full names
• Mobile phone numbers
• Email addresses
• Order-related information
• Customer confirmation information
• Application usage and diagnostic information
• Authentication and account-related information

Information Collected Automatically

• Device identifiers
• IP address information
• Device type and operating system
• Application version information
• Error logs and crash diagnostics
• Security and authentication logs

Purpose of Processing

• Processing and confirming customer orders
• Managing customer relationships and support
• Maintaining application functionality and performance
• Security monitoring and fraud prevention
• Compliance with legal obligations

Cloud Hosting

The belush-connect application and associated data may be hosted and processed using Microsoft Azure cloud infrastructure.

Security Measures

• Access controls and role-based access management
• Authentication mechanisms
• Encryption of data where applicable
• Secure cloud infrastructure controls
• Monitoring and logging mechanisms

User Rights

• Access personal information
• Request correction of inaccurate information
• Request deletion where applicable
• Withdraw consent
• Lodge complaints with the Information Regulator

Children's Privacy

The App is not directed at children under the age of 18 and we do not knowingly collect personal information from minors.